Returns
Q: Can I return my item if I change my mind?
A: We always want you to be delighted with your artwork. If you have changed your mind and wish to return it to us you have 14 days from the point of delivery to contact us to organise a return. You will need to cover your own postage.
Q: I have lost the original packaging?
A: Please ensure that the item is securely packaged, ideally in the original packaging. Items which have not been packaged appropriately and have been damaged in transit may not be eligible to be refunded.
Q: Can I return items to the gallery?
A: We are very happy to receive returns to a gallery within 14 days of sale, but please contact the gallery first so that we can be ready to assist you.
Q: What do I do if my order has been delivered damaged?
A: If your order has arrived damaged, please retain all original packaging and notify us immediately.
Q: How long will it take to receive my refund?
A: Within 14 days of the receipt of a returned item.